Introducing our new prepaid TikTok bundles.
Stay connected with your friends and family on the world’s most popular video-sharing app without worrying about running out of data. Enjoy seamless streaming, sharing and exploring with our affordable TikTok bundles now, and experience the power of staying connected with ease.
Got any questions?
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What are Telkom TikTok Bundles?
Telkom TikTok Bundles are affordable data bundles that can only be used by subscribers on the TikTok social media platform.
Who can purchase TikTok Bundles?
Telkom TikTok Bundles are available for purchase to all new and existing Telkom mobile prepaid, postpaid and hybrid customers
Do TikTok data bundles have included Night Surfer data?
No.
How do I purchase TikTok Bundles?
You can purchase TikTok Bundles via USSD by dialling *180# or via the website portal, the Telkom app, or other external sales channels such as a retail stores.
How do I check the remaining data balance of my TikTok Bundle?
Dial *188#
Is there a limit to the number of times I can purchase TikTok Bundles?
No, there is no limit. You may purchase the bundle as many times as you like, and the FIFO (First in First Out) rule shall apply to the order of consumption.
What happens when the validity period of the bundle expires and I still have not used all the data included in the bundle?
Unused data will not carry over when the bundle expires, and you will forfeit all the unused data. Should you deplete the data included in the bundle, you may purchase more bundles – there is no limit
Customer Support
Should you have a query, Customer Support can be contacted by dialling 180 from your handset. Calls to the Telkom Mobile Support line are only free from a Telkom mobile number. You can also call Customer Care on 081 180 from any other telecom operator network, but these calls will be charged at applicable service-provider rates.
Will I get a notification when my TikTok Bundle is depleted?
Yes. Hourly data-bundle-usage threshold notifications will be sent when reaching the applicable threshold (at 50%, 80% and 100% usage levels). The final notification will be sent when the bundle data has been depleted.
